Why Doesn't the Light Come on My Blackberry Storm When I Get a Text?

FoodHomeStyleMoneyFamilyHealthShiftMore This SeasonSimplify the SeasonTailgatingTech Know HomeElectronicsBlackberryBlackberry StormWhy Doesn't the Light Come on My Blackberry Storm When I Get a Text?Why Doesn't the Light Come on My Blackberry Storm When I Get a Text?Print this articleYour BlackBerry Storm gives you a pretty wide set of options when it comes to how the device notifies you of incoming calls, email and texts. If the LED isn't blinking when you get a text message, and the LED is still working, it's probably because you have the device set up to not give a visual indicator for incoming messages.

Related Searches: BlackBerry Profiles

Your BlackBerry Storm's sound profiles determine how the device reacts in all sorts of situations. Each sound profile contains a list of possible events, like incoming phone calls, incoming texts, and even incoming instant messages, and then assigns specific ring tones, vibrate rules and LED notification to those events. The Storm comes with a handful of default profiles like "Normal," "Loud," "Vibrate Only" and "All Alerts Off," but you can adjust the settings of each of these profiles to your liking, or can create your own profile.

Editing a Profile

To access your profiles, so you can check how they handle your LED notification, select the speaker icon on the Storm's main screen, which will open the "Select a Sound Profile" menu. Scroll to the bottom of the menu and choose "Edit Profiles," then select your desired profile from the list. Choose the "Messages" option and then "SMS." Finally, select the option next to "LED" and change it to "On." Press the "Menu" button and choose "Save" to save your changes.

Contact Alerts

Even if your current sound profile has the LED set to go off when you get a text message, if you have a contact alert set up for the person sending you the test, the light may still not go off. Contact alerts are simply a special sound profile for a single contact, which will override that device's overall sound profile (except for the "All Alerts Off" profile). To check your contact alerts, choose "Set Contact Alerts" from the bottom of the "Select a Sound Profile" menu, then choose the contact and adjust the settings as needed.

Additional Concerns

If the LED indicator still does not work after you have turned the indicator on within the sound profile, there may be a deeper issue either with the device's software or with the actual LED. Plug your BlackBerry Storm into its charger and observe the LED. If it doesn't flash, there may be a hardware issue with the LED and your BlackBerry will need to be replaced. If the LED works when you plug the device into the charger, but still will never flash when you get a text, your next option is to wipe the device and return it to its factory default settings. You can wipe the device from the "Security" area of the "Options" menu, but be aware that this will erase all of your information. If the security wipe doesn't fix the issue, then your only remaining recourse is to replace the device.

ReferencesBlackBerry: About Notifications and Sound ProfilesBlackBerry: Change a Sound ProfileRead Next:

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The "End" Button on my Blackberry Storm Will Not Work

FoodHomeStyleMoneyFamilyHealthShiftMore This SeasonSimplify the SeasonTailgatingTech Know HomeElectronicsBlackberryBlackberry StormThe "End" Button on my Blackberry Storm Will Not WorkThe "End" Button on my Blackberry Storm Will Not WorkPrint this articleIf the "End" button on your BlackBerry Storm will not work, it can make performing tasks, such as ending a call, more difficult. When the button is experiencing problems, it could be the result of a bug in the phone's software or a function causing it to malfunction. Do not attempt to take apart the phone's keypad. Doing so could potentially void its warranty.

Related Searches: Hard Reset

Hard reset your BlackBerry Storm if the "End" button will not work. Perform a reset pulling the battery out of the phone without turning it off first. The reset forces the phone to reload its software and possibly resolve an issue causing it to not work. The reset is a common troubleshooting step that does not affect the phone or its settings. Leave the battery out for about 30 seconds before replacing it.

Reload Device Software

Use BlackBerry Desktop Software to reload the Storm's device software if the "End" button continues to not work. Before reloading the software, back up any data files that you do not want to lose. Any files that are not backed up will be permanently lost. Access the device settings in "Desktop Software" and select the option to reload the software. The available software will be displayed. Select your device's current software and reload it.

Update Phone

The issue with the button may be related to a bug that has a fix available through an update. Connect your phone to the computer to update it through "Desktop Software." Updates are available through the device settings in the application. You can update to any available version of the phone. The contents of the update will be displayed so that you can decide which one to use.

Replacement Phone

Due to the potential hardware issues with the Storm smartphone, your service provider may opt to replace the phone if troubleshooting does not resolving the "End" button issue. When the provider makes a determination of what is causing the issue, the cost of a replacement will be provided. In most instances, if the Storm's issue is related to hardware, the replacement phone will be provided at no charge.

ReferencesBlackBerry: BlackBerry Desktop Software User GuideRead Next:

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My BlackBerry Storm Menu Key Does Not Work

Print this articleWhen the "Menu" key on a BlackBerry Storm stops working, a bug could be causing the phone to malfunction. If you have checked for bits of debris around the key and removed any particles observed yet the problem remains, you can try several troubleshooting steps. None of these procedures will affect your phone's warranty.

Related Searches: Hard Reset

If an application or process is causing the Menu key on your BlackBerry phone to be non-responsive, a hard reset of the device may clear the problem. A reset stops all of the running applications and restarts the phone with only the processes necessary for the device to function. Remove the Storm's battery while it is powered on to reset the smartphone. Wait at least 30 seconds before sliding the battery back into the phone. Check the Menu key to see if it is working when the phone restarts.

Update Software

Problems with the Storm's keys can be software-related. Updating the device software on your BlackBerry may bring a dead menu key back to life. The Desktop Software application shipped with your BlackBerry is used to perform updates. If this app is not already installed on your computer, download it from the BlackBerry website. Always download the latest version of the software to install.

Clean Reload

If the Menu key still doesn’t work, perform a fresh reload of the BlackBerry Storm's software. This procedure will wipe and reinstall the phone's software. Before doing this, however, back up the data on the phone, including your contacts. Once you have erased this information, you won't be able to retrieve it. When you connect the Storm to your computer, open the Desktop Software application. Click “Device” at the top of the application and select the option to reload the software.

Replacement Phone

If the problem with your Menu key persists after reloading the phone’s software, a hardware issue may be the culprit. In most cases, your service provider will opt to replace the phone rather than repair it. The phone you’ll receive will most likely be a refurbished phone. If your provider determines that the Menu key was damaged by misuse, you may have to pay for either the replacement or a deductible if you have insurance.

ResourcesBlackBerry: BlackBerry Desktop Software User GuideRead Next:

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BlackBerry Storm Theme Ideas

Your favorite theme may be calming colored bubbles.

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Customize your BlackBerry Storm by adding a theme that relates to your personality. The phone's touch screen gives you a large palette on which to display themes that express your love of nature, your favorite movie or attractive abstract designs in your favorite color. Find thousands of themes -- some free -- at BlackBerry's App World.

Related Searches: Abstract

Especially if you use your phone for business purposes, you may want to keep your Storm's theme something professional. That doesn't mean the theme can't reflect your personality; download a theme with a design in your favorite color, such as the free Mellow Yellow theme, or with an image you find comforting, such as a raindrop hitting a puddle of water in the Liquid Theme, which is $3 as of the date of publication.

Sports

If you need to express your loyalty to your favorite college or professional sports team through your BlackBerry Storm's display screen, find many to choose from in the App World starting at $6. You can add international teams, such as an English soccer flag, or generic sports themes, such as the Baseball theme for $1.

Movies and TV

Share your love of movies and television shows through your Storm's theme. With more than 750 to choose from, you can find animated characters, broad ideas such as romance, and themes related to current hits such as the "I Love Edward" free theme from the "Twilight" movie series. Look for genre-related themes, such as science fiction or westerns.

Holiday

Change your theme to keep you festive during holidays. These themes cover all major holidays and include the free Easter Eggs theme, Haunted Halloween at $2 and the free Ramadan theme. Some themes work several times a year, such as patriotic and beach themes.

ReferencesBlackBerry App World: Download ThemesBlackBerry: StormPhoto Credit Comstock/Comstock/Getty ImagesRead Next:

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Why Does Blackberry Storm Go Automatically to Voice Mail?

Print this articleYour BlackBerry Storm is designed to allow you to stay connected to everyone who's important to you, but if the device doesn't ring and instead sends all callers to voice mail, the BlackBerry loses much of its functionality. The underlying issue could be one of several things, from a setting that turns off the ringer to an issue in the device's software.

Related Searches: Do Not Disturb

If your BlackBerry Storm still has the original 4.7 version of the BlackBerry operating system, a small setting in your sound profile could be automatically rejecting your calls. The "Do Not Disturb" setting, when activated, sends a caller to your voice mail without giving you any notice at all, save for a small blinking LED. To check this setting, go into your sound profiles. Edit the "Phone" setting for the current profile and scroll to the bottom of the screen. If "Do Not Disturb" is set to "Yes," this is the reason your Storm is sending calls straight to voice mail. If your Storm has been upgraded to a software version after 4.7, this feature is no longer available, so it is not causing your issue.

Signal Issues

When the cellular network loses its connection to your BlackBerry Storm, any incoming calls are directed straight to voice mail. Even if your Storm is powered on, if it doesn't have any signal strength wherever you are, all your calls are sent to voice mail. Leave your phone out and ensure that you have more than one bar of service and then make a test call to see if you are taken straight to voice mail. If the call goes through, your problem may just be that the device has no signal wherever you normally keep it. Keep it in a new location, away from your body and outside of a container.

Call Forwarding

Even if you have your profiles set up correctly, your Storm could still be set up to automatically forward all your calls to voice mail. Go into the "Options" menu from within the Phone application and then choose "Call Forwarding." If the "Forward All Calls" setting is set to your voice mail number, this is your problem. Change the setting to "Do Not Forward."

Software Glitch

Sometimes a minor glitch in the software that runs the BlackBerry Storm can cause calls to go to voice mail. You can correct any simple software issues by removing the battery. Wait a few seconds and then put it back. If the issue persists through this kind of reset, perform a security wipe, which erases all your information and returns the Storm to factory default settings. Back up your data first using the BlackBerry Desktop Software on your PC. Then, choose the "Security Wipe" option from within the Security Options menu.

ReferencesBlackBerryTune.com: Five Device Settings You Should Know as a BlackBerry AdictBlackBerry: BlackBerry Storm 9500 Smartphone User GuideRead Next:

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