My BlackBerry Pearl Keeps Saying "SIM Card Error"

FoodHomeStyleMoneyFamilyHealthShiftMore This SeasonSimplify the SeasonTailgatingTech Know HomeElectronicsBlackberryBlackberry SIM CardsMy BlackBerry Pearl Keeps Saying "SIM Card Error"My BlackBerry Pearl Keeps Saying "SIM Card Error"Print this articleSome BlackBerry Pearl models are Global System for Mobile Communications, or GSM, devices; they must make use of SIM cards to access their wireless service providers' networks. Although convenient, SIM cards can sometimes malfunction and need to be replaced.

Related Searches: Damage

With time and repeated swapping between devices, a SIM card can become corroded or damaged. This damage can cause a mobile device such as the BlackBerry Pearl to malfunction and fail to connect to your provider’s network. The microchip contained on a SIM card is a highly sensitive piece of circuitry and, if damaged or corroded, can fail to connect to the Pearl’s processor, which causes the device to produce a “SIM card error” prompt. Replacing the SIM card with a new one may resolve the problem.

Installation

Occasionally, a SIM card is inserted into a mobile phone incorrectly, which can produce a “SIM card error” prompt from the BlackBerry Pearl. If the card is placed into the phone’s SIM holder incorrectly, the phone will fail to recognize the card, resulting in an inability to access your carrier’s network. The Pearl’s user manual contains instructions with diagrams that demonstrate the proper way to insert the SIM card. If you do not have access to the device’s manual, a Google search can lead to a copy of the manual or messages from others who are in the same situation.

Carriers

At the time of publication, AT&T and T-Mobile are the only national wireless service providers that operate GSM networks. BlackBerry Pearls serviced by either of these carriers must have SIM cards installed to work properly. If your Pearl was originally purchased from AT&T and you have switched to T-Mobile -- or vice versa -- you must provide the new carrier with the SIM card number to be able to access the provider’s network. If you neglect to provide the new provider with the SIM card number, the Pearl can produce a “SIM card error” prompt when attempting to connect to the new network.

Extreme Conditions

If the BlackBerry Pearl continues to produce a “SIM card error” message, it could be that your provider is experiencing technical difficulties. Occasionally, high network traffic volumes or stormy weather can cause a provider’s network to stop functioning, a condition that can lead to SIM card errors. Waiting for the storm to pass or for traffic to subside is your only option in these types of situations.

ReferencesGSM Arena: BlackBerry PhonesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

My BlackBerry Curve Has Volume Problems

Print this articleVolume problems on your BlackBerry Curve may be attributed to an issue with your phone's software. If you have checked your settings and the problems persist, you have a few available options for troubleshooting the problem. Persistent problems may require technical assistance from your service provider.

Related Searches: Hard Reset

Hard reset your BlackBerry Curve if it has volume problems. When you hard reset the phone, it does not affect the phone's settings or data, but can help it to reload all of its necessary functions. Hard reset the Curve by pulling the battery while it is on. Wait for 30 to 45 seconds and replace the battery in your phone. Check the phone's volume to determine if the problem was resolved.

Restore Phone

Continued volume problems on the Curve smartphone may call for a complete restoration. When you restore the phone, a previously backed up version of the phone is loaded onto the phone. Any data that has not been backed up will be lost. Open the BlackBerry Desktop Software application on your computer. Connect your phone to the computer with a USB cable. Click “Device” in the top menu, and click “Back Up.” The onscreen prompts will guide you through restoring your phone.

Reload Software

If the Curve's volume problems persist, completely wiping your phone and reloading its software can potentially help. Volume problems that result from an issue within the software are usually resolved when the phone is wiped clean and the software is reloaded. Connect the Curve to your computer and open BlackBerry Desktop Software. Click “Device” in the application's menu, and then click “Update.” Select the version of software you want to install and follow the onscreen prompts.

Replacement Phone

Hardware issues with your BlackBerry Curve that are causing volume problems may not be easily resolved. In most cases, your service provider may opt to replace your phone. If the Curve is covered by mobile insurance, the replacement is usually covered. If the phone's volume problems are the result of misuse, your service provider may require you to pay a deductible. Contact your service provider for additional help with getting a replacement phone.

ReferencesBlackBerry: How to Perform a Clean Reload of the BlackBerry Device Software for WindowsBlackBerry: BlackBerry Desktop Software User GuideRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

I Can't Get My BlackBerry Curve WiFi to Work

FoodHomeStyleMoneyFamilyHealthShiftMore This SeasonSimplify the SeasonTailgatingTech Know HomeElectronicsBlackberryBlackberry CurveI Can't Get My BlackBerry Curve WiFi to WorkI Can't Get My BlackBerry Curve WiFi to WorkPrint this articleYour BlackBerry Curve is one of the phones in the BlackBerry family that has WiFi capabilities. Previously, a cell phone signal was required to connect to the Internet, but having WiFi access offers faster speeds and more functionality. If your BlackBerry Curve isn't connecting to a WiFi network, perform a simple setup to allow your phone to connect to available wireless networks. Once you've altered your settings, your BlackBerry Curve should connect to a WiFi network automatically.

Related Searches: Turn WiFi On

To allow your BlackBerry Curve to connect to an available WiFi network, you must first set up the WiFi capabilities on your phone. Start by touching "Manage Connections" from your home screen, then ensure that your "Wi-Fi" check box is filled with a check mark. This enables your Curve to start scanning for a signal so you're able to connect once it detects one. Note that all of the BlackBerry Curve models have WIFi capabilities, except for the 8500 model which operates only on the cellular network and cannot connect to a wireless network.

WiFi Setup

Once your WiFi has been successfully turned on, set up a WiFi connection so your Curve can scan for available networks, then apply proper settings -- such as the password -- to each specific network to allow a connection. Touch "Manage Connections" and then "Set Up Wi-Fi Network." After your phone scans and finds a connection, authorize the connection. You might need to enter a password if the WiFi connection is protected. When you create a new connection, it appears at the bottom of your priority list. To move a new connection to the top of the list, select "Prioritize Wi-Fi Profiles," then select which connection you'd like your phone to try first. Your Curve works down the list of available networks in order of priority to establish a secure connection.

Troubleshooting

If you've properly turned on and set up your Curve's WiFi capabilities and you still can't connect to the Internet via a WiFi connection, your settings could be incorrect. Check each of your available WiFi connections to ensure that passwords have been entered correctly and that your Curve has been set to automatically connect to available networks. Once your WiFi has the proper information for setup, it should connect. If it still doesn't connect, take it to the store where you purchased it for service.

WiFi Issues

If all of your settings are right, your WiFi is turned on and your Curve doesn't detect any wireless networks, it could be an issue with the wireless signal, not your phone. Make sure that you're within 150 to 180 feet of the wireless router, and avoid interference such as other wireless devices and concrete. If your Curve cannot detect a wireless network, you cannot connect to WiFi, regardless of your phone's settings.

ReferencesBlackBerry: I Cannot Connect to a Wi-Fi NetworkBlackBerry: Connect to a Wi-Fi NetworkRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

My BlackBerry SIM Card Has an Error Message

Print this articleBlackBerry mobile devices that are designed for use on a Global System for Mobile Communications, or GSM, network need a Subscriber Identity Module card to gain access to a wireless service provider’s network. Under certain situations, the SIM card can produce an error message that prevents the device from connecting to its provider’s network. Most of these situations are easily fixed.

Related Searches: Installation

One of the most common causes of a BlackBerry device’s SIM card producing an error message involves how the card is installed. Some users are unsure of how the card fits into the phone, installing it backwards or upside down, which can produce an error message and prevent the device from connecting to its network. Your BlackBerry’s user manual contains detailed information with diagrams on how to install the card properly. If you no longer have access to the user manual, you may be able to find a copy online or at least find message boards that have posts from others in your predicament.

Card Condition

Frequently transferring a SIM card from one device to another increases the chances of damaging the card, which can cause an error message to appear on your BlackBerry device. The SIM card stores important personal information, such as the BlackBerry’s phone number and the user’s account number, which is needed for the wireless service provider to identify the phone and grant it access to its network. If the card is scratched or otherwise damaged, the phone’s processor will be unable to access this data and transmit it to the network. If you suspect your BlackBerry’s SIM card has been damaged, request a replacement from your service provider.

Network Issues

Occasionally, severe weather or excessive network traffic can cause your BlackBerry to fail to connect to its network, which may produce a SIM card error message. Typically, when these conditions arise, a cell tower either diverts cellular transmissions to nearby towers for faster transmission or retains the transmission until the conditions are rectified. Occasionally, however, these conditions can cause the tower to fail to receive transmissions at all, a situation in which your BlackBerry may identify as being caused by the SIM card. Waiting for the condition to clear is the most effective way to deal with these situations.

Technology

Some mobile devices, including BlackBerrys, are designed to support SIM cards that were manufactured during the same time period and for the same type of network. If your BlackBerry is newer than the SIM card it contains, there’s a possibility the card is too outdated to work with the phone, which will also produce a SIM card error message. Some SIM cards are designed only to work with 2G network technology, while others are designed to work only with 3G network technology. On the other hand, some SIM cards are designed for a newer network, but are backward-compliant with previous networks.

ReferencesPhone Scoop: SIMPhone Scoop: GSMRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

Call Blocking on the BlackBerry Curve 8830

Print this articleThe BlackBerry 8830 lacks native call screening and call blocking functionality. You can purchase and download a call screening app from BlackBerry App World. There are a number of different apps with various features and price tags. You can download these apps from BlackBerry App World to your computer and then install them to your BlackBerry 8830 with BlackBerry Desktop Manager. Alternatively, you can install the BlackBerry App World app on your 8830 and purchase and install apps from within the App World app. Your BlackBerry must be running version 4.5 or higher of the BlackBerry Device Software before you can install the BlackBerry App World app.

Related Searches: Call Blocker Professional

Call Blocker Professional automatically answers and hangs up on incoming calls or sends them directly to voicemail. You can set a custom schedule to allow calls at certain times or exclude them at others. The app will allow calls based on a set list of acceptable callers, numbers in your contact list, listed numbers or numbers that you've called before. You can also set the app to automatically send a text message to blocked callers with a customized message. At the time of publication, Call Blocker Professional is available for $2.99 from BlackBerry App World.

Callernizer II

Callernizer II can use a blacklist to prevent specific callers from reaching your phone or a whitelist to prevent all callers except those in the list from reaching you. Callernizer II sends custom text messages to blocked callers. The app also includes an urgency detection system. When urgency detection is enabled a caller will be connected if they attempt to call you a set number of times within a defined time span. Callernizer II is available as a 15-day free trial or a $2.99 complete version from BlackBerry App World.

BuzzOff

BuzzOff uses blacklist blocking to prevent unknown, private or blacklisted numbers from reaching your phone. The app automatically answers and hangs up on blacklisted callers to prevent them from leaving a voicemail. You can also blacklist callers based on the first numbers in their number. For example, you can block all "1-800" callers. BuzzOff is available for $1.99 from BlackBerry App World.

Antair Call Screener

At $29.99 from BlackBerry App World, Antair Call Screener is one of the most expensive call screening applications, but it features advanced profile settings that can make it worth the price to some users. Antiair Call Screener can send incoming calls to voicemail based on a blacklist, whitelist, private numbers, unknown numbers, contact list numbers or numbers from a specific location. Antair allows you to define different profiles to block or accept callers based on different profiles. You can quickly and easily switch between profiles from Antair's menu.

ReferencesBlackBerry: 8830 User GuideCallerizer: FAQResourcesBlackBerry: Download BlackBerry App WorldBlackBerry: Update Your BlackBerry Smartphone SoftwareBlackBerry App World: Call Blocker ProfessionalBlackBerry App World: Callernizer IIBlackBerry App World: BuzzOffBlackBerry App World: Antair Call ScreenerRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

My BlackBerry Storm Menu Key Does Not Work

Print this articleWhen the "Menu" key on a BlackBerry Storm stops working, a bug could be causing the phone to malfunction. If you have checked for bits of debris around the key and removed any particles observed yet the problem remains, you can try several troubleshooting steps. None of these procedures will affect your phone's warranty.

Related Searches: Hard Reset

If an application or process is causing the Menu key on your BlackBerry phone to be non-responsive, a hard reset of the device may clear the problem. A reset stops all of the running applications and restarts the phone with only the processes necessary for the device to function. Remove the Storm's battery while it is powered on to reset the smartphone. Wait at least 30 seconds before sliding the battery back into the phone. Check the Menu key to see if it is working when the phone restarts.

Update Software

Problems with the Storm's keys can be software-related. Updating the device software on your BlackBerry may bring a dead menu key back to life. The Desktop Software application shipped with your BlackBerry is used to perform updates. If this app is not already installed on your computer, download it from the BlackBerry website. Always download the latest version of the software to install.

Clean Reload

If the Menu key still doesn’t work, perform a fresh reload of the BlackBerry Storm's software. This procedure will wipe and reinstall the phone's software. Before doing this, however, back up the data on the phone, including your contacts. Once you have erased this information, you won't be able to retrieve it. When you connect the Storm to your computer, open the Desktop Software application. Click “Device” at the top of the application and select the option to reload the software.

Replacement Phone

If the problem with your Menu key persists after reloading the phone’s software, a hardware issue may be the culprit. In most cases, your service provider will opt to replace the phone rather than repair it. The phone you’ll receive will most likely be a refurbished phone. If your provider determines that the Menu key was damaged by misuse, you may have to pay for either the replacement or a deductible if you have insurance.

ResourcesBlackBerry: BlackBerry Desktop Software User GuideRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

How to Replace the Backlight on a BlackBerry Curve

Print this articleThe backlight on the BlackBerry Curve smartphone is what illuminates the LCD screen, and like all smartphone backlights, it's likely to burn out. Although the backlight and LCD are two separate components, they often are sold together and replaced simultaneously, because it's difficult to separate the two without causing damage. You can replace a BlackBerry Curve's burned out backlight yourself, but if you do, you'll void your Curve’s warranty.

Related Searches:Difficulty:Moderately ChallengingInstructions Things You'll NeedReplacement screenPlastic prying toolTorx screwdriver kitSuggest Edits1

Purchase a replacement screen and backlight for your Curve. You can find a replacement at an online store or at a local electronics retailer.

2

Shut off your Curve by pressing and holding the “Hang Up” button. Remove the battery cover and battery, and set them aside.

3

Remove the plastic piece on the bottom of the BlackBerry Curve, using a plastic prying tool. Insert the tool into the empty battery compartment, and pry the plastic off carefully.

4

Remove the screws on the back of the Curve, using a Torx screwdriver. Insert the screwdriver into each screw hole, and turn it counterclockwise until the screws are removed.

5

Run a plastic prying tool along the Blackberry Curve’s outer edge, working it into the crease between the face plate and the back plate. Gently remove the face plate.

6

Remove the screws holding the keyboard panel in place, using a Torx screwdriver. Set the keyboard aside.

7

Pry off the BlackBerry Curve's plastic edges, using your fingers. Set them aside. Lift the smartphone’s components out of the back piece, then remove the plastic bevel from around the screen, using your fingers.

8

Lift the plastic flap holding the screen’s ribbon, which is directly above the LCD, using your fingernail or the plastic prying tool. Remove the screen by lifting it with the plastic prying tool.

9

Place the new screen on the BlackBerry Curve. Insert its ribbon into the ribbon slot, and press the plastic flap into place.

10

Reassemble the Curve by reversing the disassembly steps.

ReferencesYouTube: Blackberry Curve 8300 Screen Removal and Take ApartRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

My BlackBerry Torch Menu Has No Back Light

The keyboard on the BlackBerry Torch is reached by sliding the screen up.

Flag this photo

The BlackBerry Torch is one in the series of BlackBerry devices. If your Torch does not have a backlight, the most likely reason is the way you have set the screen display settings. Settings are easily changed to allow for more backlighting. Bear in mind that the backlight does consume battery life.

Related Searches: Backlight Function

The backlight on a BlackBerry helps you see the contents of the screen, including the main menu. The feature is especially helpful in environments with poor lighting or, conversely, when too much natural light reflects off the screen. Lengthy backlighting drains the battery on your device. As a result, BlackBerry lets users adjust the backlight settings to extend battery life.

Automatic Dim

If your BlackBerry backlight is set to dim automatically, the backlight will turn itself off when the device detects enough light to view the screen. To check the automatic dim settings, go the "Options" or "All" icon on your BlackBerry home screen, depending on your service provider. If you have an "All" icon, select "Setup." Choose "Display" and then "Screen Display," and uncheck the box next to "Automatically Dim Backlight" if you don't want the backlight to disappear based on lighting conditions.

Timeout

The backlight timeout function turns off the backlight after a specific period of inactivity. The amount of time that passes before your backlight goes out can be adjusted by going to the "Options" or "All" menu and choosing "Display" and then "Screen Display." Use the drop-down menu next to "Backlight Timeout" to set how much time passes before the backlight disappears. You can set timeout to as few as ten seconds, or up to two minutes.

Defective Parts

If you adjust the backlight settings to stop automatic dim and extend the timeout period, and still don't see a backlight, you may have a defective BlackBerry. Consult with your wireless carrier to have your device repaired or exchange it for a new one.

ReferencesBlackBerry: Set Options for Backlighting -- User Guide BlackBerry Torch 9800 SmartphoneAT&T: BlackBerry Torch 9800 Backlight SettingsPhoto Credit Sean Gallup/Getty Images News/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

BlackBerry Storm Theme Ideas

Your favorite theme may be calming colored bubbles.

Flag this photo

Customize your BlackBerry Storm by adding a theme that relates to your personality. The phone's touch screen gives you a large palette on which to display themes that express your love of nature, your favorite movie or attractive abstract designs in your favorite color. Find thousands of themes -- some free -- at BlackBerry's App World.

Related Searches: Abstract

Especially if you use your phone for business purposes, you may want to keep your Storm's theme something professional. That doesn't mean the theme can't reflect your personality; download a theme with a design in your favorite color, such as the free Mellow Yellow theme, or with an image you find comforting, such as a raindrop hitting a puddle of water in the Liquid Theme, which is $3 as of the date of publication.

Sports

If you need to express your loyalty to your favorite college or professional sports team through your BlackBerry Storm's display screen, find many to choose from in the App World starting at $6. You can add international teams, such as an English soccer flag, or generic sports themes, such as the Baseball theme for $1.

Movies and TV

Share your love of movies and television shows through your Storm's theme. With more than 750 to choose from, you can find animated characters, broad ideas such as romance, and themes related to current hits such as the "I Love Edward" free theme from the "Twilight" movie series. Look for genre-related themes, such as science fiction or westerns.

Holiday

Change your theme to keep you festive during holidays. These themes cover all major holidays and include the free Easter Eggs theme, Haunted Halloween at $2 and the free Ramadan theme. Some themes work several times a year, such as patriotic and beach themes.

ReferencesBlackBerry App World: Download ThemesBlackBerry: StormPhoto Credit Comstock/Comstock/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

Unable to Install Themes on My BlackBerry

Themes allow you to add a bit of personality to your phone.

Flag this photo

Themes give you a way to customize your BlackBerry by assigning coordinating wallpaper, screensaver and other accessories. Technically, themes are third-party applications. This means they are created outside the original software package, but work with the phone's operating system. If you have problems, there are a few common errors associated with installing themes that may explain why.

Related Searches: Compatibility

Not every theme is compatible with every model BlackBerry phone. A theme that fails to install may not work on your phone. When you select a theme that fits your personal style, review the details and find out if it works on your phone. This is critical to a successful download and installation. If you try to force a theme not compatible with the operating system on your phone, it will not recognize the program.

Download

Themes come from many different websites, and not all of them are properly set up. There is always the possibility that the download problem is from the source, not your phone. Try downloading a theme directly from your service provider or BlackBerry. If that fails to load as well, then you may have issues with your phone. If a second theme works, then you can assume the problem is at the source of the download.

Active Theme

Once you download a theme to your phone, you may need to make it active. To do this, open the "Options" menu on your phone. Once you open Options, look for "Themes" or "Screen Display" to activate the theme. Highlight the downloaded theme on the list and hit the "Select" key. This will change the phone from your current theme to the new one.

Over-the-Air Programming

OTA is an acronym you might run across when searching for themes. OTA stands for over-the-air programming. This is a fancy way of saying you must view the theme and then download from your phone. You cannot download it to a computer and transfer over to the phone. With your BlackBerry, open the website that has the theme you want on the phone. Follow the instructions on the site to download the theme and install it.

ReferencesHow to Change the Active Theme on the BlackBerry SmartphonePhoto Credit Jupiterimages/Brand X Pictures/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

The Size Limit of the BlackBerry Mailbox

Your BlackBerry must be connected to a data network to access emails.

Flag this photo

Access to email is one of the most essential functions of any BlackBerry, but the memory capacity of the device will not allow you to keep every message forever. Some BlackBerry phones have a set maximum capacity for the mailbox, and once the maximum is reached no new messages can be received. When a mailbox has no maximum, older messages are automatically cleaned out to make room for new ones.

Related Searches: Mailbox Capacity

The maximum capacity of your BlackBerry inbox depends upon the version of your BlackBerry Internet Service. Version 1.8x has a maximum capacity of 25MB, with more storage space available for purchase. If your phone is running version 2x, there is no maximum capacity limit. Version 2x, however, does require that all email messages older than 30 days be automatically removed from the device to free up more space for new messages.

Auto-Aging

One way to conserve space in your BlackBerry mailbox is by using the auto-aging feature. When auto-aging is enabled in the "Manage Folders" menu, all messages older than a set number of days will be moved to the deleted folder on your phone. For instance, when auto-aging is set to 15 days, 16 days after a message is received or sent it is deleted by your BlackBerry. As was aforementioned, BlackBerry devices running 2x BlackBerry Internet Service must have auto-aging enabled and set to 30 days.

Reconciling Wireless BlackBerry Email

If you are using a BlackBerry email address, deleting an email from your device does not automatically remove it from the BlackBerry Internet Service. In order to delete an email from both your device and the BlackBerry Internet Service, you must enable email reconciliation. To reconcile messages, go to the "Messages" application and then the "Options" link. Go to "Email Reconciliation,';;;;;;;;;;;;;;;;;;;;;;" then "Wireless Reconcile" and change the setting to "On."

Eliminate Deleted Items

The messages in your "Deleted" folder will continue to occupy space on your device until they are manually purged. To permanently delete emails, go to the "Messages" application on your BlackBerry and choose "Options." Go to the "Message List Options" and choose "Purge Deleted Items." Completing this process on a regular basis will free up memory on your phone and space in the inbox.

ReferencesBlackBerry: Manage Mailbox SizeAT&T Wireless: Difference Between BlackBerry Internet Service Version 1.8. and 2.xPhoto Credit Jupiterimages/Photos.com/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

My BlackBerry Email Cannot Transmit

Print this articleYour BlackBerry’s inability to transmit email can be caused by an assortment of reasons, some that you can fix and others that you cannot. Your device relies on an Internet connection to a Post Office Protocol, Internet Message Access Protocol or Simple Mail Transfer Protocol server for sending and receiving email.

Related Searches: Settings

If your phone is unable to transmit email, it may have lost its network connection. Most BlackBerry devices’ network settings default to the connected position, but sometimes these settings can inadvertently become disabled. Checking your phone’s settings, which are accessible from the device’s home screen, will give you the ability to reactivate or enable network connectivity. Most BlackBerrys connect to the 2G or 3G wireless networks, or both, and are compatible with Wi-Fi settings. You can use each of these connections to send and receive email, but will experience problems if the BlackBerry’s connection is not established.

Network Problems

High network traffic volume, power outages and stormy weather can cause a mobile phone, such as a BlackBerry, to fail to send and receive cellular transmissions, including email. In these conditions, cell towers, which act as cellular transmission relay stations, will either retain the transmission until the condition has been resolved or will attempt to divert the transmission to a nearby tower. If the tower holds on to the transmission, it will appear as if your email has been sent, but the message will not arrive at its destination until the tower has sent the transmission. If the tower attempts to divert the transmission, you may experience a failure to transmit prompt. In these situations, all that you can do is wait for the condition to be resolved on its own.

Wi-Fi Issues

Connecting to the Internet through your BlackBerry’s Wi-Fi feature requires a wireless router that has a wired connection to a phone or cable line. Most routers have a limit in relation to how many devices it can provide Internet access to, which are typically five. Each Wi-Fi router’s Internet connection has access to a limited amount of bandwidth. As this bandwidth’s capacity is neared or reached, transmissions can become sluggish, which could cause your BlackBerry to fail to transmit email. Occasionally, the Internet service provider’s overall network traffic can also affect subscribers’ Internet performance, which could become slow or non-existent for a period of time. Disconnecting some of the router’s connected devices may help you successfully transmit email through this mode.

Considerations

POP, SMTP and IMAP servers can become overwhelmed with network traffic or may experience technical difficulties; if that happens, they will fail to work or will crash. When this happens, your BlackBerry will be unable to transmit email messages. If your email issues persist, sending messages via the device’s messaging feature, which supports text and multimedia messages, can help circumvent the situation until the email problems have been resolved.

ReferencesPhone Scoop: POPPhone Scoop: IMAPPhone Scoop: SMTPRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

How to Send on Behalf With a BlackBerry

Print this articleMany companies that issue BlackBerry phones to employees also set up a BES (BlackBerry Enterprise Server) email account on the employee's phone. One benefit of BES is that you can send an email message to another individual on the behalf of another BlackBerry user. When the email recipient receives a third-party message, the “From” field reads “Sent On Behalf Of” along with the name of the individual the message is sent for.

Related Searches:Difficulty:EasyInstructions 1

Ensure that you are delegated on your company's BES (BlackBerry Enterprise Server) to send email on behalf of another BlackBerry user. This delegation can only be set by your company's BES administrator.

2

Log into your company's BES email account from your BlackBerry.

3

Select the option to compose a new message.

4

Type into the “From” field the email address of the person you are sending the message for.

5

Type the email recipient's email address in the “To” field.

6

Type the subject of your message in the “Subject” field. Type your message in the “Body” section.

7

Select “Send” to send your message.

ReferencesMicrosoft Office: Send An Email Message On Behalf Of Someone ElseBlackBerry: Send As IssueThe Crosby Blog: Granting Send As Rights In Exchange 2007Microsoft TechNet: Manage Send As Permissions For Mail-Enabled Public FoldersResourcesBlackBerry Enterprise Server For Microsoft Exchange: Installation And Configuration GuideBlackBerry: BlackBerry SmartPhone SetupRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

Exchange Settings for a BlackBerry Curve

BlackBerry devices can be configured to synchronized Microsoft Exchange accounts.

Flag this photo

One of the many features available to BlackBerry Curve users is the ability to synchronize email accounts on the device. Many schools and companies offer their employees Microsoft Exchange accounts. Once the Curve is configured, Exchange email accounts are automatically synchronized with the server. Therefore, you can be notified as soon as a new email arrives in your Inbox.

Related Searches: Microsoft Exchange

Microsoft Exchange accounts are given to employees by their company IT departments. These accounts give employees access to company email accounts, along with features such as calendars. Exchange accounts are often used in business settings to allow employees access to their accounts on different network computers and third-party devices such as BlackBerry devices.

Activation

Before you can configure a BlackBerry, your company or school's IT department must create an Exchange account for you. Central to an Exchange account is an email address. The email address and the account's password are used to configure access to your Exchange account on the BlackBerry Curve. Without an email address and password, you will not be able use the BlackBerry to check an Exchange account.

BlackBerry Enterprise Server

BlackBerry Enterprise Service is one of two ways of configuring BlackBerry devices to connect to a Microsoft Exchange account. By using this procedure instead of the "BlackBerry Internet Service," you merely need to enter your Exchange account email address and password. You do not need to enter any server information, as the device automatically obtains these settings once you enter the email address and password. BlackBerry devices can only have a single BES profile configured on the account.

BlackBerry Internet Service

The "BlackBerry Internet Service" is the second method used to configure Exchange accounts. Because BlackBerry devices can only have one Exchange account configured using BlackBerry Enterprise Server, additional accounts must be configured using BlackBerry Internet Service. When you configure the device using BIS, the device does not automatically download the server settings. Therefore, you need the account's email address, password and the address of the Incoming Mail Server. The Incoming Mail Server setting is a Web address used to download messages to the device.

ReferencesMicrosoft: What is a Microsoft Exchange Server Account?Northwestern University: BlackBerry - Account ConfigurationBlackBerry: BlackBerry Curve 8330 User GuidePhoto Credit David McNew/Getty Images News/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

Why Does My BlackBerry Say "Bad Gateway?"

FoodHomeStyleMoneyFamilyHealthShiftMore This SeasonSimplify the SeasonTailgatingTech Know HomeElectronicsBlackberryBlackberry BrowserWhy Does My BlackBerry Say "Bad Gateway?"Why Does My BlackBerry Say "Bad Gateway?"Print this articleAs online-enabled smartphones, the BlackBerry lineup of mobile devices is prone to common browsing errors, including Error 502, the “Bad Gateway” error. This error can occur in the BlackBerry Browser when you try to access certain websites. “Bad Gateway” errors appear when servers and devices don't agree on a protocol for exchanging data.

Related Searches: Cause

The “Bad Gateway” error is a network issue, not a hardware issue. To communicate with a Web server, the BlackBerry Browser first obtains an Internet Protocol address from the URL you have requested to view. The browser then opens an IP socket connection and exchanges an HTTP data stream with the server, which contains status codes necessary to Web browsing. When the BlackBerry Browser receives status code 502, a “Bad Gateway” error appears and you'll be unable to access the requested site. In some cases, this issue occurs when the BlackBerry Browser does not meet the minimum requirements needed to view a particular site.

Fixes

If you receive a “Bad Gateway” error, RIM recommends that you first reboot your mobile device and try to access the site in question one more time. If this method doesn't work, it may be necessary to clear the BlackBerry Browser's cache. To do so, select the “Options” menu from the browser and then click on “Cache Operations.” Choose “Clear Cookie Cache and Clear History” and try accessing the site once again. This method works for BlackBerry Browser versions 4.0 and above.

BlackBerry Support

If rebooting and cache clearing don't do the trick, contact your wireless service provider for assistance. Additionally, RIM offers technical support services. At its official website, the company offers BlackBerry Support Community Forums and a technical support inquiry form. RIM's incident based support program, available at 877-255-2377, offers technical support for a small fee.

Considerations

“Bad Gateway” errors are not exclusive to BlackBerry mobile devices and may occur in browsers on home computer, tablets, notebooks, netbooks, competitor smartphones or any other online-enabled device with browser support. As BlackBerry devices support network services from Verizon, T-Mobile, AT&T, Sprint and others, frequency of 502 errors may vary depending on your wireless service provider.

ReferencesBlackBerry: BlackBerry Browser for BlackBerry 7BlackBerry: Class Response CodesCheckUpDown: HTTP Error 502 Bad GatewaycPanel Documentation: HTTP Error Codes and Quick FixesBlackBerry: BlackBerry Enterprise Server for IBM Lotus DominoGoogle Mobile: 502 Bad GatewayIndiana University University Information Technology Services Knowledge Base: How Do I Clear the Cache in My BlackBerry Browser?BlackBerry: ContactBlackBerry: Incident Based SupportBlackBerry: Contact BlackBerry Technical SupportResourcesBlackBerry: Help and Support ServicesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

Can I Forward a Whole Text Conversation to My Email on a BlackBerry Curve?

The BlackBerry Curve must be connected to a data network to forward messages.

Flag this photo

The messaging program on a BlackBerry Curve is capable of sending both text and multimedia content, either to one person or a group of people. While you can forward any individual message on to your email address, it is not possible to send a group of messages at the same time.

Related Searches: Message Forwarding

Message forwarding lets you send a copy of your text, photo or video messages to an email address or the PIN of another BlackBerry user, which creates a backup copy of the information. Once the messages are forwarded, should your BlackBerry crash or become lost, you will always have the copy of your texts. Without forwarding, there is no way to access old texts should your BlackBerry lose the information.

Process

You can only forward messages one at a time. While you may have a long string of texts between you and another person, known as a conversation, at present there is no way to forward an entire conversation. To forward a message, open the message and select the "Menu" key on your phone. Click "Forward As" and choose "Email" from the options. Enter the email address information and follow the onscreen prompts to forward the message. Repeat the process for each individual message in the conversation.

Privacy

When you forward messages on your BlackBerry Curve, the sender of the original message is not informed about your action. You can forward or delete messages on your device without anyone else knowing about it. Likewise, someone may forward your messages to a friend and you will not be informed that your texts are being shared.

Consideration

BlackBerry does not permit users to forward MMS messages that contain copyright protected content. MMS messages contain photos or videos by definition, and if you do not own the rights to the content, they must remain on your device alone. Texts between you and a friend are not considered copyrighted and may be freely forwarded.

ReferencesBlackBerry: BlackBerry Curve Series User GuidePhoto Credit David McNew/Getty Images News/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

Themes for BlackBerry 6.0

Print this articleIf you wish to customize the appearance of your BlackBerry device, you can download the company's Theme Studio software for your computer to create themes or install them from BlackBerry App World. Both solutions are compatible with multiple versions of the BlackBerry operating system, including devices using BlackBerry OS 6.

Related Searches: Customizing

With Theme Studio, you can change your home screen and background images, icons, menus, animations, screen transitions, sound effects and ring tones for a more unique audio and visual experience. For example, you can make the home screen banner, which displays status icons, taller or shorter. You can change the font of any element on your BlackBerry screen individually. BlackBerry OS 6 allows you to modify background colors and images for various objects, such as the notification bar as well as the incoming call screens. Your theme may include custom ring tones for general calls, text messages or emails, and you can assign individual ring tones to your contacts.

Compatibility

BlackBerry Theme Studio is compatible with devices using BlackBerry OS 4.5 and greater. Thus, it -- and themes created with it -- will work with any BlackBerry 6.0 phone. Phones that currently use BlackBerry OS 6 include the Pearl 3G, Curve 3G and BlackBerry Bold 1 and 2. In addition to this, your computer must use the Windows XP, Vista or 7 operating system to install the Theme Studio software. This program requires 256 megabytes of memory or more, and 400 megabytes of hard drive space.

Sharing

You can share themes that you create with BlackBerry Theme Studio via App World. Other users can then download your themes for use on their devices. Similarly, you can download premade themes for your BlackBerry from App World, which you can browse from your computer or install as an app to your BlackBerry. Many themes are available for free while others cost as little as $1. New themes are frequently available, and the App World website highlights the popular and top-rated free and paid BlackBerry themes.

Considerations

Not all BlackBerry devices offer every area of customization. Furthermore, not all themes that you can download are available for BlackBerry OS 6 or your specific BlackBerry model. For example, the theme Sea Storm Animated allows you to stop and restart the animation of the wallpaper on OS 6, but not 4.5. Themes with animations will drain the battery of your BlackBerry more quickly than those with static images for backgrounds.

ReferencesBlackBerry: Theme StudioBlackBerry: Theme Builder 6.0BlackBerry App World: ThemesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

A BlackBerry Does Not Show Personal Contacts

A BlackBerry will filter your contact list by category.

Flag this photo

Not only do today’s smart phones combine many of our daily tools into one gadget, but many users run their work and personal lives from the same device. BlackBerry smart phones offer menu options that cater to those wanting to separate their colleagues from their family and friends, but owners first have to set up categories and learn how to filter views.

Related Searches: BlackBerry Menus

Pressing the BlackBerry menu key will bring up additional options in most applications, including your contact list. The menu key is indicated by the BlackBerry logo on all devices, whether touch-screen or QWERTY. To access menus, press the key in any application or after clicking on a block of text to highlight it.

Contact Filters

BlackBerry devices have a built-in capability to filter contacts, whether they’re business or personal. To access, open the Contacts application, which may be called Address Book on older devices, press the menu key and choose “Filter.” You will see options for business and personal; check the boxes of the contact types you’d like to view in your contact list.

Contact Setup

Filtering your contacts requires you first categorize them. When adding someone to your address book, you will find a “Categories” option if you scroll down through your new contact’s information. Select it and a menu will pop up, from which you can select business or personal, then press the menu key and “Save.” Categorize your existing contacts by choosing a name, press the menu key, then “Edit”; after choosing a category, press the menu key to save. In addition to Contacts, the Tasks and Memos applications also allow you to create categories; changes made in any of these three applications will apply to the other two.

Other Categories

To further categorize, choose new names. For example, break down your personal contacts into friends or family, or categorize work friends into management or associates. To create categories, choose “Filters,” as described above, then press the menu key to access “New” and type in a category name. A delete option is found in the same menu.

ResourcesBlackBerry.com: SupportPhoto Credit Creatas Images/Creatas/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

What Type SIM Card Is in the Sprint BlackBerry 9630?

Blackberry devices on the Sprint network do not use a SIM card.

Flag this photo

Wireless phone customers who buy a Blackberry 9630 for use on the Sprint network may be surprised to find that the device lacks the subscriber identity module usually known as a SIM card. Because Sprint uses a different wireless technology that makes these cards unnecessary, customers may notice other differences when using this phone on the Sprint network.

Related Searches: Wireless Technology

Wireless carriers that use Global Standard for Mobile Communications technology store subscriber information on a subscriber information module. As users move this module from phone to phone, the user’s profile moves along with the card. Sprint uses a wireless technology known as Code Division Multiple Access; this technology stores the subscriber’s information in the carrier’s network, eliminating the need for a SIM card. According to Blackberry, the 9630 supports GSM and CDMA networks, so Sprint customers who purchase this model may find an empty SIM card slot inside the device.

Activation

Blackberry 9630 owners who use the devices on GSM networks need only install the SIM card into the phone to activate it, and these users can generally begin using the phone right away. Because Sprint stores the user’s subscriber data in its network, though, CDMA activation requires registering the device with the carrier’s network. According to wireless consultants at Just Cellular Store, Sprint allows users to register the Blackberry 9630 online by logging into the website and providing the phone’s electronic serial number. During the registration process, the website provides detailed instructions for programming the handset for use on the CDMA network. Users who do not have an existing Sprint account or who cannot access the company’s website may call Sprint to register the device or take it to a Sprint store for activation. According to Just Cellular Store, users may need to wait up to four hours before using the device.

Benefits

Though Sprint customers must take extra steps to activate the Blackberry 9630, communication professionals at the Private Line website explain that CDMA technology does offer some advantages over GSM service. Sprint customers may enjoy clearer, more reliable voice calls when compared with customers on other networks, and CDMA service provides a higher level of privacy. Sprint Blackberry 9630 owners may also experience longer talk times on a single battery charge than those who use the phone on GSM networks.

Considerations

Though the Sprint Blackberry 9630 does not use a SIM card, Blackberry advises that Sprint users have access to the same features and services available on other networks. Blackberry also notes that the 9630’s multi-band support allows owners to use the device on different networks; if the user inserts a SIM card, the card overrides the device’s CDMA registration and switches the 9630 to the appropriate GSM network. In the absence of a SIM card, the Blackberry 9630 defaults to CDMA operation.

ReferencesPrivate Line; CDMA Benefits; Tom Farley and Mark van der Hoek; January 2006Just Cellular Store; Sprint ActivationBlackberry; 9630 Getting Started GuideResourcesBlackberrySprintPhoto Credit George Doyle & Ciaran Griffin/Stockbyte/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading

My BlackBerry Emails Get Deleted After Reading

Sending email requires the use of a data network.

Flag this photo

BlackBerry users often find the email application imperative -- the application forwards messages from a computer email application to your device so you can read and reply to them. When emails go missing, it is usually because your device is low on memory or your settings are set to delete old emails.

Related Searches: Memory

BlackBerry devices have a finite amount of memory space available. When your phone starts to reach its memory limit, it will automatically begin to delete low-priority data, including old emails that have already been read. Your BlackBerry will not ask for your permission to delete emails or alert you to the action. Keeping ample memory space available on your BlackBerry will reduce the likelihood of emails suddenly disappearing.

Freeing Up Memory

To free up more memory on your BlackBerry, you can manually erase old emails that you don't need anymore. Similarly, erasing applications or calls in your call log will free up more space. Set your calendar to delete all previous events after 60 days, or manually delete them after you no longer need the information. Sometimes BlackBerry devices are equipped with sample languages and videos, which can also be removed if they are not used.

Automatic Deletion Settings

If you have ample space in your BlackBerry, your emails may be disappearing because you have set them to automatically delete after a set number of days. This feature is the default setting on BlackBerry -- messages are removed after 30 days once they have been opened and read at least once. Emails can be saved forever by changing email storage settings.

Changing Deletion Settings

To save email messages for a longer period of time, or indefinitely, go to the "Messages" application on your BlackBerry and then choose the "Menu" key. Click "Options" and then select "General Options." After scrolling to the "Keep Messages" line, choose "Forever" if you don't want the emails to disappear after a set number of days. Keep in mind that if you don't manually erase emails from time to time, the BlackBerry memory will fill up.

ReferencesBlackBerry: Email Messages Are Deleted From the BlackBerry SmartphoneWeb Paths: BlackBerry Automatically Deleting MessagesPhoto Credit Jupiterimages/Photos.com/Getty ImagesRead Next:

Print this articleCommentsFollow eHowFollow

View the Original article

Continue Reading